texhex
starting to spend too much on rocks
Rocks 10 - TexHex 2
Member since August 2023
Posts: 149
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Post by texhex on Sept 9, 2023 11:25:48 GMT -5
What happened to my brand new Lortone Tumbler I normally check my tumblers every day. This week was busy, so I missed the last 2 days. This is what I found. For the photo, I moved the tumbler a little. As you might guess, I am upset and frustrated. This Lortone is brand new. It has been running a few weeks without the issue you see in the photo. It happened all of a sudden.
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Post by chris1956 on Sept 9, 2023 11:31:23 GMT -5
What happened to my brand new Lortone Tumbler I normally check my tumblers every day. This week was busy, so I missed the last 2 days. This is what I found. For the photo, I moved the tumbler a little. As you might guess, I am upset and frustrated. This Lortone is brand new. It has been running a few weeks without the issue you see in the photo. It happened all of a sudden. Call Lortone. From what I have heard on the forum, they are very good about fixing issues. I haven't had any issues with the two I have (other than a new belt) in the couple years I have had them. I don't have any double units though. Where is the material coming from?
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Post by velodromed on Sept 9, 2023 11:32:14 GMT -5
What are we looking at? Did a barrel pop and release grit? Or is that ground up barrel material? More pictures and details please.
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texhex
starting to spend too much on rocks
Rocks 10 - TexHex 2
Member since August 2023
Posts: 149
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Post by texhex on Sept 9, 2023 11:35:09 GMT -5
What happened to my brand new Lortone Tumbler I normally check my tumblers every day. This week was busy, so I missed the last 2 days. This is what I found. For the photo, I moved the tumbler a little. As you might guess, I am upset and frustrated. This Lortone is brand new. It has been running a few weeks without the issue you see in the photo. It happened all of a sudden. Call Lortone. From what I have heard on the forum, they are very good about fixing issues. I haven't had any issues with the two I have (other than a new belt) in the couple years I have had them. I don't have any double units though. Where is the material coming from? The rubber from the barrel and the end of the roller are releasing rubber. The black you see is rubber.
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texhex
starting to spend too much on rocks
Rocks 10 - TexHex 2
Member since August 2023
Posts: 149
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Post by texhex on Sept 9, 2023 11:35:36 GMT -5
What are we looking at? Did a barrel pop and release grit? Or is that ground up barrel material? More pictures and details please. The rubber from the barrel and the end of the roller are releasing rubber. The black you see is rubber.
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texhex
starting to spend too much on rocks
Rocks 10 - TexHex 2
Member since August 2023
Posts: 149
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Post by texhex on Sept 9, 2023 11:46:23 GMT -5
The craziest thing is that it just happened all of a sudden after just a few weeks of operating. It is running on a flat tile surface.
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Post by chris1956 on Sept 9, 2023 13:15:30 GMT -5
I don't know that this is the problem, but one time I put the black nut on backwards. It still ran but caused some wear on the washer. Might be worth checking.
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texhex
starting to spend too much on rocks
Rocks 10 - TexHex 2
Member since August 2023
Posts: 149
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Post by texhex on Sept 9, 2023 13:18:30 GMT -5
chris1956 The rubber is from the sides of the barrel and a little from the rubber surrounding the roller on the tumbler.
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Post by chris1956 on Sept 9, 2023 13:42:22 GMT -5
chris1956 The rubber is from the sides of the barrel and a little from the rubber surrounding the roller on the tumbler. When you reverse that nut, it would change the position of the tumbler on the rollers as the "groove" is not centered in the nut (at least on the ones I have). It's not much of a change, but the only thing I could think of that might cause a change to wear on something else. But it is a longshot.
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geoff59
spending too much on rocks
Member since October 2022
Posts: 288
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Post by geoff59 on Sept 9, 2023 14:18:18 GMT -5
Was that underneath the end of the tumbler? And if yes, was it underneath the can lid and the rollers, or was it elsewhere? You should have the metal lids facing outwards at each end, toward the ends of the tumbler, so your drums are not oriented in the same direction as they sit and roll on the rollers.
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texhex
starting to spend too much on rocks
Rocks 10 - TexHex 2
Member since August 2023
Posts: 149
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Post by texhex on Sept 10, 2023 18:02:11 GMT -5
Was that underneath the end of the tumbler? And if yes, was it underneath the can lid and the rollers, or was it elsewhere? You should have the metal lids facing outwards at each end, toward the ends of the tumbler, so your drums are not oriented in the same direction as they sit and roll on the rollers. Thank you for your time, effort and consideration. The pile of rubber was underneath the bottom side of the barrel, not the lid side. After I calmed down from the initial shock, I conducted a closer investigation. There is rubber also missing from the rod on the tumbler. I think that is where most of the rubber came from, however, the side of the bottom of the barrel is also missing rubber.
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dillonf
fully equipped rock polisher
Hounding and tumbling
Member since February 2022
Posts: 1,622
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Post by dillonf on Sept 10, 2023 18:11:01 GMT -5
texhex Check to make sure it isn't your belt shedding. I have this issue with my lortones sometimes when the belt gets loose or I overload the barrel. Also, did you oil your bearings just prior to this happening by chance?
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texhex
starting to spend too much on rocks
Rocks 10 - TexHex 2
Member since August 2023
Posts: 149
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Post by texhex on Sept 10, 2023 19:00:02 GMT -5
texhex Check to make sure it isn't your belt shedding. I have this issue with my lortones sometimes when the belt gets loose or I overload the barrel. Also, did you oil your bearings just prior to this happening by chance? Thank you for your tips and expertise. The tumbler is actually just a few weeks old, so I did not oil the bearings, and the rubber was not from the belt being loose. Thanks for your information, so I keep my eyes on the belt.
The opposite side of the belt is where the rubber from the rod came from.
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dillonf
fully equipped rock polisher
Hounding and tumbling
Member since February 2022
Posts: 1,622
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Post by dillonf on Sept 10, 2023 19:40:21 GMT -5
texhex Check to make sure it isn't your belt shedding. I have this issue with my lortones sometimes when the belt gets loose or I overload the barrel. Also, did you oil your bearings just prior to this happening by chance? Thank you for your tips and expertise. The tumbler is actually just a few weeks old, so I did not oil the bearings, and the rubber was not from the belt being loose. Thanks for your information, so I keep my eyes on the belt.
The opposite side of the belt is where the rubber from the rod came from. Only thing I can think is that when you pried the lid off during a clean out you made a burr in the metal lid that is wearing down the rubber on one or both of the shafts.
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iamchris
has rocks in the head
Member since June 2023
Posts: 722
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Post by iamchris on Sept 10, 2023 19:47:34 GMT -5
I recently had to get new rollers sent from Lortone. The rubber coating was shimmying down the shaft and getting hung up on the plastic white bearing. Make sure the bearings aren't making contact with the roller covers.
I don't think that's it since it seems to be pretty evenly distributed underneath, and not just concentrated on one end. Sharing my experience just in case.
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texhex
starting to spend too much on rocks
Rocks 10 - TexHex 2
Member since August 2023
Posts: 149
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Post by texhex on Sept 10, 2023 19:53:55 GMT -5
I recently had to get new rollers sent from Lortone. The rubber coating was shimmying down the shaft and getting hung up on the plastic white bearing. Make sure the bearings aren't making contact with the roller covers. I don't think that's it since it seems to be pretty evenly distributed underneath, and not just concentrated on one end. Sharing my experience just in case. Thank you, Sir. All help and tips are greatly appreciated.
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iamchris
has rocks in the head
Member since June 2023
Posts: 722
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Post by iamchris on Sept 11, 2023 9:15:57 GMT -5
Another tip: don't expect Lortone to call you back. I had to communicate through Shawn at Rock Shed where I bought mine. He was sharing my info with Lortone in his own conversation.
I have seen another member on here report success through contacting Lortone directly through e-mail, but I personally didn't have success there either. If you bought yours through a third party vendor, that may be your best option. Good luck getting it resolved! It's definitely a frustrating feeling.
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winterwinds
off to a rocking start
Member since October 2022
Posts: 7
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Post by winterwinds on Sept 16, 2023 11:44:30 GMT -5
Another tip: don't expect Lortone to call you back. I had to communicate through Shawn at Rock Shed where I bought mine. He was sharing my info with Lortone in his own conversation. I have seen another member on here report success through contacting Lortone directly through e-mail, but I personally didn't have success there either. If you bought yours through a third party vendor, that may be your best option. Good luck getting it resolved! It's definitely a frustrating feeling. I purchased a 33b directly from Lortone a few months ago after reading over and over about their bulletproof reputation. It arrived with a dented lid which had also marred the barrel. I sent Lortone several emails including pictures and got no response. I've been using it as and so far it's holding up ok. Sadly appears that both quality and customer service have declined.
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iamchris
has rocks in the head
Member since June 2023
Posts: 722
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Post by iamchris on Sept 17, 2023 21:34:11 GMT -5
Jeez. I'd file a credit card chargeback on an experience like that. Stinks that you don't have a retailer to help you get traction.
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Fossilman
Cave Dweller
Member since January 2009
Posts: 20,709
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Post by Fossilman on Sept 19, 2023 15:16:29 GMT -5
Looks like belt rubber, it happens... Might be too tight with the tension on the belt..
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