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Post by deb193redux on Jun 26, 2013 17:00:39 GMT -5
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Post by phil on Jun 26, 2013 18:16:01 GMT -5
less, of course. It's been awhile since I checked prices and etc, that's why I started this thread - to get suggestions on where to sell my goodies.
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Post by deb193redux on Jun 26, 2013 19:13:45 GMT -5
Phil finished pieces or slabs? , aka, what category?
Anyway you can try listing some in each venus and then evaluate things.
Ebay seems better. Besides the fees, You get PayPal funds right away, unless dispute. With Amazon you get paid every other week.
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QuailRiver
fully equipped rock polisher
Member since May 2008
Posts: 1,640
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Post by QuailRiver on Jun 27, 2013 13:33:27 GMT -5
Daniel, I'm sure you don't mean to but you are coming across as very condescending to Phil. And you obviously have not been a regular seller on eBay for a while. Ebay fees (including Pay Pal) can total up to between 14-20%, especially on lower priced items. And that doesn't include the hit the seller takes on eBay's final value fees which are now charged on shipping too. But the fees are only part of the problems seller's are having with eBay. For example: I have two Pay Pal accounts attached to two different checking accounts which I use alternately, based on convenience, to pay my eBay fees each month. Once without my permission and without notifying me, eBay took it upon themselves to change my seller account preferences to "automatic payment" and drew their Invoice amount off of a different account than I had planned to use to pay my eBay fees with that month. This caused an inconvenient scurry to have to make another deposit to prevent a check I had written from bouncing. Another example: Recently I sold a piece of equipment with accessories on eBay and shipped them to a customer. The accessories were packed in smaller boxes and placed w/styro peanuts in the bottom of the main box with the piece of equipment. When the customer received the package they pulled the main piece of equipment out of the box and didn't search further. Instead assuming that I had shorted them the accessories, and without asking me, they filed a complaint with eBay which prompted eBay to immediately, without contacting me first, freeze my Pay Pal account. If I had already transferred those funds to my checking account then eBay would have issued a draw against my checking account which could have caused any checks I had written to bounce. After receiving the e-mail from eBay about the filed complaint notice, I e-mailed the customer and told her to go through the rest of the box which she did and of coarse she found the items she thought she had been shorted and closed the case she filed. It took me half the afternoon to get that straightened out and to get my Pay Pal account unlocked so I could use it for plans I had for the following day. And though I have not had it happen to me (yet), I've heard several stories from eBay sellers (including from a friend of mine that I have always known to be an honest man) who were cheated by a dishonest buyer filling a false claim. And eBay used their ownership of Pay Pal to unjustly extract money from the seller. In my friend's case, eBay extracted the cost of the item from his account, plus shipping costs. And my friend never got his horse tact back from the buyer either. So he was out the cost of the item, the cost of shipping, and the item itself. As in these cases, eBay has gained a reputation for using their ownership of Pay Pal abusively against their sellers. I could continue on with many other eBay grievances from over the years but wouldn't want to be perceived as complaining too much.
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Post by deb193redux on Jun 27, 2013 14:33:53 GMT -5
Hi quailriver -
Since you agree I don't mean any condescending tone, lets leave that aside, as well as any issue of you schooling me. Opinions and styles, and we all have them. I did not "tell" but rather said what I read, and asked if I was missing something, which I think precludes any definition of "condescension" out there. Whatever. My style is direct, and I ask when something does not seem to add up for me. I may also fall into a frustrated tone if the points I see folks making seem to not fit together or have unstated assumptions that do not bear out. The perception of flawed/forced logic is one of my buttons.
I have only sole one or two things on ebay, and that some time ago. SO you are correct I may not have their full measure. The points you raise about their unilateral actions, and seller lack of control are well taken. These may be very good reasons to use a site that gets less traffic and/or has slightly higher fees. Control is important. This may be the answer to my "am I missing something" question. But, while there were some sad tales, the gist of everyone's postings seemed to be "ebay charges too much."
It was my perception that mostly folks were saying ebay was not a good deal fee-wise, and that mostly on that basis Phil was going to try amazon.com. I observed that the amazon.com fees seemed higher than ebay. There may be additional info here I do not have. I am only using what I read and basic math. I read the ebay final value fee is 9%, that it is really a little more because the shipping value is included before 9% is calculated, and I read you can get quite a few listings w/o an insertion fee. I understand the aprox 3% taken by PayPal is more or less typical of cc processors.
I do not know how you get up to 20%. Maybe that includes some additional picture/listing services. I was using 13% or 14%, so 20% is not much higher - just for the point of conversation.
Have you sold on Amazon? Do you have hard figures for that venue?
I read that the Amazon "referral fee" was 15% (I was not clear if that was before or after shipping (but AMAZON does not offer rock sellers the very attractive flat rate options. I guess you can list heavier items as free shipping and boost the price a bit.) I also read that there was a $0.99 per item fee. So a pendant sold for $25 plus $5.25 SFRB on Amazon would have a fee of (25*.09 + .99)=$3.24, or about 13% if shipping is not included in the transaction AND there is no additional charge for cc processing., if there were these additional charges then you get a few percent higher. That is more or less what I understood ebay fees to be.
To my eye these are somewhat comparable. I do not know how the Amazon dispute process works, but I know they have one. I also noted there you wait upto 2 weeks for Amazon money, but you have PayPal money sooner. Finally I noted that Amazon did nto seem to have an appropriate category to sell in. I was looking at the 22 categories on the "sell you stuff" page, but now looking at the full story directory I see a "loose gemstone" section under jewelry, and there is an "arts, cafes, and sewing" section that might be applicable too. So maybe somewhere to sell cabs or wraps. Can't really see anything comparable to ebay (or even etsy) for slabs. It was also my perception (from much personal ebay shopping) that the Amazon model was geared towards stock (i.e., multiple items), and not to selling one off unique items.
The whole point being the two venues seem comparable fee-wise, and I think ebay offers more seller tools. If the issues is ebay being a bully, one might prefer Amazon. If the issue is primarily cost, I come back to my point that they seem comparable, and ebay might be better for lapidary.
The thrust of the conversation that ebay sucked compared to other more attractive options, and Phil's conclusion seemed to be "I'm hearing ebay not even worth trying, and I guess I will have to use Amazon?". These things may be true - but IMO they are not OBVIOUSLY true, and this is the tone I heard in the thead. That is why I ask am I missing something, because you could pay more on Amazon for less. To me the choice did not seem obvious.
It would be interesting to hear from someone selling on Amazon.
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Post by vegasjames on Jun 27, 2013 14:51:50 GMT -5
ebay is a 90,000# gorilla. Too expensive, but they know they are the shiznitt. I will be quitting paypal forever very soon, though. I had a guy make a bogus complaint and wanted partial refund of $35 and they took the entire transaction cost of over $500 from my account. Holding $500+ hostage over a $35 complaint is BS. I offered the guy full refund upon full return of the product and he bailed. I got my dough, but........... sheesh!! Buyers can burned as well. I have had several instances on Ebay where the seller never sent the goods and Ebay would do nothing about it. For example, I won a flash drive in one auction and the seller never sent the item. So I filed a complaint and Ebay wrote me back that I was not going to get my money back because the seller closed his bank account. So much for Ebay's supposed buyer protection!
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Post by deb193redux on Jun 27, 2013 15:39:37 GMT -5
well that sucks. There seem to be very few cases where this is possible, especially if the item is paid trough PayPal - their protection policy is much better. ... but, except for fees, ebay did not get the money. the seller got the money. did you want ebay to give you some of their money? ... and something like this happened to you SEVERAL times? ... you must be unlucky or buy in risky categories. I think electronics is more risky than rocks.
but sometimes even well articulated policies with good process and the best intentions do not work. I was burgled once, and the kid was caught. Court ordered restitution, and an the convicted was supposed to make regular payments to the court for forwarding to me. Well, the kid didn't do it, and the process to reopen the matter was a pain for just a few hundred dollars, and then the kid got himself shot dead in a street fight. (Closed his account you might say.) So I guess I could, say "so much for court ordered restitution". The point being, sometime it just sucks. (In this case I imagine it sucked more for the dead guy.)
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Deleted
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Post by Deleted on Jun 27, 2013 16:14:45 GMT -5
RE: Ebay competition. Square just announced the are going to have an "online marketplace". squareup.com/Link to the marketplace page. squareup.com/register/sell-onlineI am a HUGE square fan. Let's hope the marketplace gets traction and competes favorably (for consumers) with ebby.
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Post by Deleted on Jun 27, 2013 16:18:38 GMT -5
check that. They already have an online marketplace!
gotta go. signing up now!
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Post by vegasjames on Jun 27, 2013 16:19:24 GMT -5
It was paid through Paypal.
Should Ebay have paid? Not necessarily. My gripe with them is that they give the illusion of a buyer protection. Why didn't Ebay pursue legal action against the buyer to recover my money. They, not I, had all the seller's information to pursue him. And what is Ebay's buyer protection if they are just going to tell you that you are s*** out of luck when you get screwed over by the seller? If they are not going to protect the consumer then in my opinion Ebay should stop fraudulently claiming that they have a buyer protection program. It gives the buyer a false sense of security that Ebay will actually lift a finger to try and go after the seller when things like this happen.
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Post by phil on Jun 27, 2013 20:35:47 GMT -5
Thanks Scott, checking it out now.... any idea if people have found it enough that sales are going well?
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Post by Rockoonz on Jun 28, 2013 15:31:29 GMT -5
Ebay "buyer protection" only applies to instances where the seller is not engaging in outright fraud. It's all there in the fine print. As a buyer you need to pay attention to how long they've been a seller and their feedback. I used to take a risk with new sellers, but no more, especially overseas sellers the old adage applies' You get what you pay for. Daniel, is it really fair to compare ebay with consignment? The services recieved from a consignment shop are not at all comparable to ebay, we do all the work, they simply host the transaction.
Lee
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Post by phil on Jun 28, 2013 16:51:30 GMT -5
Hey guys, how about you take this out of my thread so I can get back to learning if there are any sites other than ebay that are worth selling on?
Thanks! Phil
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QuailRiver
fully equipped rock polisher
Member since May 2008
Posts: 1,640
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Post by QuailRiver on Jul 1, 2013 13:51:45 GMT -5
Daniel wrote: "I do not know how you get up to 20%. Maybe that includes some additional picture/listing services. I was using 13% or 14%, so 20% is not much higher - just for the point of conversation." and "...after 9% fee and 3% more for PayPal". Read more: forum.rocktumblinghobby.com/thread/60586/any-ebay-sellers-out?page=2#ixzz2XoscMFK7Read more: forum.rocktumblinghobby.com/thread/60586/any-ebay-sellers-out?page=2#ixzz2XocGCLh6 Daniel, I don't know where you are getting your information from but eBay's final value fee on Standard Category items is 10%, not 9%. In addition to the final value fees there are other fees which may be tacked on, like insertion fees, auction style listing fees, auction reserve price fees, and other optional listing upgrade fees. Then on top of those fees are the (eBay owned) Pay Pal fees. Currently for standard non-store accounts eBay doesn't charge insertion fees on the first 50 items per month for Standard Category listings. After the first 50 items eBay charges an insertion fee of thirty cents per item, whether the item sells or not. That may not seem like much but for someone who is trying to supplement their income and is listing a modest 150-200 items per month, that's another $30-$45 in fees per month which does subtract from their bottom line. Especially when considering that in a good month they will likely only have a 40-50% selling rate of those listings. So the insertion fees on the items that didn't sell get absorbed out of any profits from the items that did sell. And as I have mentioned before, eBay charges a 10% final value fee on shipping as well. So the seller has to either absorb those fees or tack them on to the customer's shipping costs and risk alienating the customers by making them feel that they are being gouged on shipping. I have found that I have a higher selling rate using Auction Style listings so that is the format I prefer. Currently eBay is allowing standard account holders to list 50 auction style listings per month before charging an auction style listing fee. But if a seller wishes to have a reserve price on their auction listing then there is a Reserve Price fee added on which ranges from $2 up to $50 per item. In some cases such as with more expensive items it does seem to generate more interest from bidders to have a lower starting bid and have a Reserve Price rather than trying to start the item at the minimum price needed and to not use the Reserve Price option. There are also several other listing upgrades available that I never use with the exception of occasionally the "listing an item in two categories" option. And of course their is a fee for that too. As for the eBay owned Pay Pal fees; the set percentage rate is 2.9%. But you are overlooking the fact that there is also an addition transaction fee of thirty cents on every trans action. On a $10 dollar transaction the total Pay Pal fee would be fifty-nine cents or 5.9%, $30 transaction the total Pay Pal fee would be $1.17 or 3.9%, a $50 transaction the Pay Pal fee would be $1.75 or 3.5%, etc.. Listing an assortment of Lapidary related items, I have found that each month my Pay Pal fees average near 4% . This combined with my eBay Final Value fees, Listing fees, and auction fees, totals averages between 14%-20% with each round of listings. Which is 2X what they averaged in 1997-98. Since you are showing so much interest in the topic, I would encourage you to give selling on eBay a try. Nothing teaches like experience. Spend your money, and the necessary time required to; locate unique quality materials, fashion them into marketable items, take photographs, edit/crop the photos as needed, compose item descriptions, post the listings, send out invoices, procure packaging materials, pack the sold items, deliver them to the shipper, post the shipping notices, deal with late payers and make subsequent trips to the shipper due to the late payers. Then give eBay the Lion's Share of any profit you may have made and see if you still believe as you posted earlier that "20% is not that much higher than 14%", and see if you still "...think that folks complain too much about eBay fees." I'll bet you'll feel differently. Also you asked if I have ever sold on Amazon? Back in the late 1990s I helped a friend set up a zShop selling used books on Amazon at fixed prices. I do not remember what Amazon's fees were then but I'm thinking they were 9%. At that time Ebay's fees were low and there were no Pay Pal fees, so at 15% Amazon would not have been being competitive. But again as I stated in my first post to this thread, my opinion is; "...unfortunately for now, they [eBay] are the only real game in town" (for selling Lapidary related items on the internet).
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Deleted
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Post by Deleted on Jul 1, 2013 14:36:12 GMT -5
Square marketplace is 2.75% flat rate. No listing fees, no final value fees, no insertion fees, no fees for images.... just 2.75%. Just less than 1/8th the cost of ebay. And the money goes direct to your bank account. No withdrawal needed.
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QuailRiver
fully equipped rock polisher
Member since May 2008
Posts: 1,640
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Post by QuailRiver on Jul 1, 2013 15:42:18 GMT -5
Thanks Scott! Let's hope Square Market Place develops into something sustainable for small sellers. They may be a good place for selling finished jewelry in the beginning but will probably take a while to get the traffic necessary to make it worth while for trying to sell unfinished lapidary materials. But it should be worth watching for!
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Deleted
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Post by Deleted on Jul 1, 2013 16:13:37 GMT -5
I'll try to get some listings up this weekend. I wonder what customer metrics they will provide as well.
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