Tommy
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Member since January 2013
Posts: 12,989
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Post by Tommy on Nov 14, 2021 14:02:34 GMT -5
I personally have started using Venmo (owned by Paypal) on my job in the wine tourism industry and from a convenience standpoint I really like it. All I have to do is give folks my user name or phone number and they whip out their smart phone and two seconds later I get the money. I also use it to send money to my kids and it's a lot quicker and easier than logging into my bank account to send money which usually results in text or email verification steps that have to be taken.
The other side of it is I sell stuff on Facebook Marketplace quite often and the last few times I've said "Venmo only" it gets largely ignored as if I didn't even say it. Closer to home, I've got a few boxes of rocks getting ready to sell here and I was thinking about offering a discount if the buyer pays by Venmo.
Anyway, I just want to get a read on whether the folks here are using it and at what level. I'll leave this up to run for a few weeks or a month.
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Post by MsAli on Nov 14, 2021 18:17:48 GMT -5
I personally use it and used it at our last show. Super easy and it seems it is gaining a lot of popularity especially among our younger generations
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Post by Rockindad on Nov 14, 2021 19:55:26 GMT -5
I honestly dreaded "having" to sign up for it when some of the kids activities were requesting to be paid through it. Now that I have it I find it seamless, really just a quicker version of PayPal. As MsAli indicated it seems to be more popular among the younger people, like me . We have one music instructor that gets paid weekly and two others that are paid monthly via the app along with other occasional transactions. It came in really handy recently when we found out that my oldest daughter (going to college for voice/musical theatre) was responsible for finding and paying for her own piano accompanist. We were able to get him paid right away and reserve her spot with him by being able to pay instantly through the app. On average we use it 2-3 times a week. Now if it can also be used to get a discount on rocks I'll REALLY like it!
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Post by jasoninsd on Nov 14, 2021 23:37:51 GMT -5
I have consistently used PayPal up to this point. I had heard of Venmo, but hadn't really looked into it until you created this thread. I read some information on the pros and cons of each...but I still don't see how Venmo is a better choice than PayPal. Can anyone who uses Venmo - as a conscious choice over PayPal - let me know the reason as to why? If it's a better option, I wouldn't mind understanding why...
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Post by catmandewe on Nov 14, 2021 23:42:43 GMT -5
Ive had it for a while, its easy to hook up and you can request a debit card that you can use to buy gas or groceries out of your venmo account. I got it because some of my customers will not use paypal, I use them both but really no preference except my paypal account is commercial and my venmo account is personal.
Tony
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Post by oregon on Nov 15, 2021 1:01:58 GMT -5
What about Zelle? I kinda like that its backed by a bunch of banks rather than paypal, but I haven't used it yet.
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lparker
fully equipped rock polisher
Still doing too much for being retired!
Member since March 2008
Posts: 1,202
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Post by lparker on Nov 15, 2021 7:37:12 GMT -5
I understand that Venmo does not give buyers any protection, therefore I will not use it. I prefer Square.
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Post by MsAli on Nov 15, 2021 9:19:22 GMT -5
I understand that Venmo does not give buyers any protection, therefore I will not use it. I prefer Square. Actually they do offer protection now on purchases
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Tommy
Administrator
Member since January 2013
Posts: 12,989
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Post by Tommy on Nov 15, 2021 13:52:52 GMT -5
I have consistently used PayPal up to this point. I had heard of Venmo, but hadn't really looked into it until you created this thread. I read some information on the pros and cons of each...but I still don't see how Venmo is a better choice than PayPal. Can anyone who uses Venmo - as a conscious choice over PayPal - let me know the reason as to why? If it's a better option, I wouldn't mind understanding why... It's just quicker and easier by a few steps Jason. From the moment people ask if I have Venmo its as easy as telling them my name and money is there in about a 1 minute interaction - even quicker if I generate a QR code on my phone for them to scan with their phone.
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Tommy
Administrator
Member since January 2013
Posts: 12,989
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Post by Tommy on Nov 15, 2021 14:18:25 GMT -5
I honestly dreaded "having" to sign up for it ... Similar story with me - I had never heard of it until I was advised that people were starting to ask for it and that it would be a good idea to have it. Sure enough I started getting requests soon after that and yeah the younger generation seems to be using it more often than not. Another thought for jasoninsd - I actually have a QR code printed on my business cards that can be scanned with a phone thus quickly opening the app on the scanner side. All they have to do is scan my business card, type in the payment amount, and press send.
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Post by RickB on Nov 15, 2021 15:41:54 GMT -5
I honestly dreaded "having" to sign up for it ... Similar story with me - I had never heard of it until I was advised that people were starting to ask for it and that it would be a good idea to have it. Sure enough I started getting requests soon after that and yeah the younger generation seems to be using it more often than not. Another thought for jasoninsd - I actually have a QR code printed on my business cards that can be scanned with a phone thus quickly opening the app on the scanner side. All they have to do is scan my business card, type in the payment amount, and press send. Tommy, my dang flip phone won't scan. Telemarketers love smart phones cause their owners have the big bucks. Us flip phone folks aren't pestered as much by the scammers.
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Post by jasoninsd on Nov 15, 2021 19:00:57 GMT -5
I honestly dreaded "having" to sign up for it ... Similar story with me - I had never heard of it until I was advised that people were starting to ask for it and that it would be a good idea to have it. Sure enough I started getting requests soon after that and yeah the younger generation seems to be using it more often than not. Another thought for jasoninsd - I actually have a QR code printed on my business cards that can be scanned with a phone thus quickly opening the app on the scanner side. All they have to do is scan my business card, type in the payment amount, and press send. That's actually a genius idea about the QR code being on business cards! I traded some wraps I made to the owner of a printing company here in town...cash plus she's going to design and print business cards for me. I might include this in my design...if I ever get with it and actually begin to "sell" in one way or another so I have a website to actually put on the cards. LOL
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Post by catmandewe on Nov 15, 2021 21:25:06 GMT -5
I understand that Venmo does not give buyers any protection, therefore I will not use it. I prefer Square. Square offers no protection whatsoever, if you have a problem they tell you to take it to civil court. I know from experience, I wont use them anymore. Tony
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Post by jasoninsd on Nov 15, 2021 22:47:38 GMT -5
I understand that Venmo does not give buyers any protection, therefore I will not use it. I prefer Square. Square offers no protection whatsoever, if you have a problem they tell you to take it to civil court. I know from experience, I wont use them anymore. Tony Tony, thanks for posting this. I had a friend give me their old Square device just this last week because they weren't going to use it anymore. I was considering using it at any shows that I might sell at...but it looks like PayPal and Venmo might just be better options...
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lparker
fully equipped rock polisher
Still doing too much for being retired!
Member since March 2008
Posts: 1,202
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Post by lparker on Nov 16, 2021 7:54:46 GMT -5
I understand that Venmo does not give buyers any protection, therefore I will not use it. I prefer Square. Sorry, I meant sellers. I then looked it up on the venmo site. The seller has to have a business account or the buyer has to designate the transaction as a purchase. "Can I currently use Venmo to buy or sell merchandise, goods, or services? Venmo was originally designed for people who know and trust each other to send each other payments. However, we’re in the process of growing our services to accommodate the varying needs of our customers. The only way to accept payments for goods and services on Venmo is to be explicitly authorized to accept Venmo for purchases, either by applying for a business profile or tag a payment to a personal profile as a purchase. As a customer or “buyer”, you may use Venmo to pay for goods or services in the app by paying an authorized business profile or tagging a payment to a personal profile as a purchase when it’s available. You can also use your Venmo account to pay for goods and services, by using a Venmo Debit Card at merchants that accept the card, through mobile websites or apps that are approved to offer Venmo as a payment option, or by using your in-store QR code at select merchants. For more information about accepting payments for your business in the Venmo app, you can read more about business profiles or learn about making payments for goods and services to personal profiles. Venmo may NOT otherwise be used to receive business, commercial or merchant transactions, meaning you CANNOT use Venmo to accept payment from (or send payment to) another user for a good or service, unless explicitly authorized by Venmo. Unless directly given the option by Venmo, DO NOT USE VENMO TO TRANSACT WITH PEOPLE YOU DON’T PERSONALLY KNOW, ESPECIALLY IF THE TRANSACTION INVOLVES THE PURCHASE OR SALE OF A GOOD OR SERVICE (for example, concert tickets, electronic equipment, sneakers, a watch, or other merchandise). These transactions are potentially high risk, are not allowed under Venmo’s User Agreement, and Venmo does not have a protection program for such transactions unless directly offered. So: If you send a Venmo payment to an unauthorized business profile or another individual for a good or service without identifying the payment as for goods and services, you could lose your money without ever getting what you paid for. If you accept a Venmo payment from someone for a good or service via your personal profile and the buyer didn’t identify a payment as for goods and services, we may later review the payment. When that happens, we may reverse the payment, meaning you could lose both the payment and the item sold. This review process may not occur until after you attempt to transfer the funds out of Venmo."
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lparker
fully equipped rock polisher
Still doing too much for being retired!
Member since March 2008
Posts: 1,202
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Post by lparker on Nov 16, 2021 8:13:55 GMT -5
I understand that Venmo does not give buyers any protection, therefore I will not use it. I prefer Square. Square offers no protection whatsoever, if you have a problem they tell you to take it to civil court. I know from experience, I wont use them anymore. Tony From the Square website, "We manage your disputes Most payment processors charge you a fee when your customer disputes a payment, but Square doesn’t. We also do the time-consuming, stressful work of dealing with your customer’s bank for you. We’re experts in disputes. We’ll let you know what you need to do for the best chance at winning your dispute. Let us deal with the bank so you don’t have to spend hours on the phone. Our team of dispute agents is ready to answer your questions. Submit documentation and keep track of active disputes on your Disputes Dashboard."
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Post by Rockoonz on Nov 16, 2021 9:43:01 GMT -5
My only experience with Venmo was a truly sketchy one, but wasn't really their fault. Never an issue with the square account, from buyer or seller standpoint, but the biggest ticket purchases have been relatively small, maybe $300 tops, and have been within the greater peer circle and in person. I won't be sharing my debit number with anyone by phone or message, so square will remain in person only. Tony catmandewe I have heard that what square promises and what they deliver are not the same thing at all, no customer service at all for sellers. Still, at shows having the ability to do card purchases really increased our sales. lparker the venmo TOS section you pasted appears to deal with private vs commercial profiles, and only says that there is no protection for private account to private account, just like sending friends and family payments was on PayPal. And like I said above, my fellow vendors at bazaars and art shows who used square all had stories of how they were on their own if anything went south. "Dispute resolution" and protection are totally different things.
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Post by catmandewe on Nov 16, 2021 15:43:43 GMT -5
All I can say is a customer disputed a claim with square after buying and paying (in person) with their credit card through square. Square took the money back out of my account and refunded it to the customer, when I called to dispute it they said I needed to file a civil suit to settle the dispute but refused to give me any contact information so I could contact the buyer or file a civil suit. As this was a transaction at a show I didnt have any contact information except a name and the last 4 digits of the credit card #.
I lost enough from that one transaction that I threw the square reader in the trash can.
The new Venmo commercial account is fairly new, they are ramping it up to provide customer protection but only on commercial accounts, which they charge a percentage for. If someone pays you on your Venmo personal account and flags it as a commercial transaction they will try to get you to upgrade to a commercial account.
I have used Paypal (commercial account) for years and all disputes have been resolved fairly and pretty quickly, I am sold on PayPal.
Tony
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Tommy
Administrator
Member since January 2013
Posts: 12,989
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Post by Tommy on Nov 26, 2021 11:54:55 GMT -5
From the perspective of someone who likes Venmo and wants to start using it on the forum marketplace without pissing too many people off I think this poll has gone fairly well Summarized through 28 votes it's 13 positive, 9 neutral, 6 negative which could also be said as 22 not negative, 6 negative. What I REALLY wish would happen is Paypal would make a way to transfer money between themselves and Venmo seeing as how Venmo is OWNED BY PAYPAL. Grrr... it makes no sense. Right now if I want to transfer Paypal money to Venmo I have to first deposit it in my bank account. Last time I did it it took like eight days all together which is utterly ridiculous.
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