Rockpox
starting to shine!
Member since March 2010
Posts: 38
|
Post by Rockpox on Feb 17, 2013 15:00:25 GMT -5
Can anyone tell me how to contact this member? I can't seem to contact her here or by personal email. I haven't received some items that I bought January 10th. If anyone has any contact info please P.M. me.
|
|
Mattatya
spending too much on rocks
Member since June 2012
Posts: 452
|
Post by Mattatya on Feb 22, 2013 5:03:13 GMT -5
I have not received my box either but don't mind waiting a little longer before moving forward in hopes that Laura is taking care of herself well and will be back to RTH to respond. I have never had a package not be delivered from a meber on RTH but I do hope Laura is able to respond soon if she is able to ship the boxes or refund back. Are there other members who haven't recieved their shipment? Being a newer member myself I don't know the what direction or step to take in good faith and etiquette.
|
|
|
Post by deb193redux on Feb 22, 2013 9:41:46 GMT -5
With moving and family disruption, some boxes could have easily been overlooked. If they weren't packed, they may have gotten left behind. Before the big sale, cabbingrough was not here very regular. There is no long memory of lots of successful deals, or of "being here" in any regular way.
I would make a claim with PayPal. That email should still be working. She can respond and explain what can be done Ii.e., delivery or refund). But if for any reason she does not reply to PayPal, you will be protected. Eventually you would get a refund.
|
|
Mattatya
spending too much on rocks
Member since June 2012
Posts: 452
|
Post by Mattatya on Mar 2, 2013 22:52:11 GMT -5
After trying to contact Laura via RTH and personal email I have decided to start a resolution with paypal. Unfortunately I am now learning a lesson not to send a payment as "Other" on paypal. I am not able to resolve over paypal as I get this message "We're sorry, but this transaction cannot be disputed because it is not a purchase of goods or services. Please contact the recipient directly." I hope Laura is doing well and she is able to come back to RTH sometime and resolve any disputes. Matt
|
|
|
Post by deb193redux on Mar 2, 2013 23:03:11 GMT -5
Sad to hear. i only use the personal tab with folks I know well
|
|
Mattatya
spending too much on rocks
Member since June 2012
Posts: 452
|
Post by Mattatya on Mar 5, 2013 1:18:53 GMT -5
I didn't known about the lack of paypal support with the 'other' tab. I'm sure it will work it's way out somehow. I'm still holding hope and also very concerned for Laura. She'll be back on to give us an update. Matt
|
|
|
Post by rockpickerforever on Mar 5, 2013 14:16:49 GMT -5
Matt, sending you a pm with her phone #. Jean
|
|