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Post by sandsman1 on Oct 30, 2006 17:46:11 GMT -5
all good points but what i got bubbling in the back of my brain is ---- if a seller comes here to argue about a bad feed back and then says i woulda fixed it or just plain wants to yell about it ---but you posted and told everybody i was screwin you in some way so now hell with ya ---THATS JUST PLAIN BULL haha cause if the seller relay wanted to make it right I'm sure there was plenty enough time to do that before he ever got bad feed back on our board
i have never jumped at the chance to give a bad feed back you can look at my ebay rating i think twice i gave bad feed back because i was ether blown off or just plain screwed and laughed at wile it was happening----- and I'm hoping no one here will post a bad feed back after a few hrs without tryin to contact and fix whats wrong but as a last resort i think we have the right on our own board to let our members know how we have been treated good or bad without having to go through big rigamarall with a pi--ed off seller --- i say the way to handle it would be for the seller to contact the buyer and work out something both can live with and then id hope the buyer/ member would post that the seller cleared it up all is well-- but i also think the post should stay in whole with the bad and the good so our members know if i buy from this place i might have to work to get what i paid for even after i payed for it haha
and i don't mean this response to include or already member/sellers because i can only think of one person that ever screwed around with member buys and he don't come around anymore i have bought from many members sellin rock and such and have been happy every time so I'm not sayin an established member/seller should not speak up,, I'm sayin we don't need sellers joining just to bi-ch about gettin bad feedback here just like we don't need sellers joining just to say hey i have stuff for sale on ebay -- if a real member does it I'm all for it because id like to know what our members are sellin and maybe buy something i know I'm ranting but now i feel better
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AgateChaser
starting to spend too much on rocks
Member since March 2006
Posts: 167
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Post by AgateChaser on Nov 1, 2006 8:26:14 GMT -5
I voted Yes because I think a seller should be able to defend themselves and I thought you were talking about feedback on ebay...not here.
I still think it should be done in the right way. One of the reasons I am drawn to RTH is the integrity of most of our members. As an assistant admin of a Christian forum, I can tell you that I wish they had the same integrity!
As a seller, I have always done the best I could for my customers and my feedback reflects that. As far as leaving negative feedback, however...I don't do it because I'm afraid of the repercussions. I'm in arbitration now with another ebay member because of an item I paid for (with paypal receipt) and the seller claims they never received the money (one month ago). Will I end up giving the member negative feedback? No! Everyone knows that negative feedback, even when well deserved, results in you getting negative feedback as retaliation.
At least on RTH, there can be more than just a one line response. Also, being angry is one thing but, being ignorant is just wrong! Some people don't even try to work things out and immediately start blasting others. I just got an item I didn't order and NICELY notified the seller. Not only did I get the correct item within 48hrs...I also got to keep the item wrongly sent! Not a bad deal when you consider that I ended up with a free 7-in-1 external drive!
I think everyone should be allowed to defend themselves as long as EVERYONE posts in a mature and honest way.
I know if someone made accusations against me, I would want to defend myself.
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Post by deb193 on Nov 1, 2006 10:14:49 GMT -5
Well not everything is an accusation, and not every opinion needs to be stomped on with a reply. The general principle of fairness that says everyone should be able to defend themselves can, if slavishly adhered to, dampen the value of what we have here.
And everything has a cost. The benefit of advancing "fairness" might come at the cost of chilling the opinions offered here. I think Sands articulated this concern pretty well.
There are lots of folks here I have come to know through their posts and their opinions of materials and procedures posted here - or how they reflected on someone else's issues.
If you thought shipping was slow, or padded a bit too much, or the color was slightly saturated in the pictures, or the material was mined with explosives and fractured too much, or weights were a bit light ... etc - I want to hear that, as much as I want the hear that you got real friendly service, or something extra thrown in, or that the seller seems to have exceptional quality of a particular stone ...
But mostly, I want to hear from folks I've come to have a sense of - almost as if we were standing around after a rock club meeting. I don't especially want to hear from strangers.
I don't have much use for a rant from someone who has hardly ever posted before, and I don't have much use for a "reply" from someone who just joins up to say "no way, I shipped within 3 days"
I do urge members to make factual reports and clearly own opinions and not to generalize beyond their experience to make broader claims about a vendor or their material. I think we might gently chide someone who sort of attacks a seller in their posting.
At the same time, lets not encourage folks showing up only to rebut. Lets not encourage lots of new members who would join mostly to promote their business. Lets hope that RTH stays mostly a community of hobbyists, rock-lovers, help-seekers, and folks generous with their helpful responses.
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chassroc
Cave Dweller
Rocks are abundant when you have rocktumblinghobby pals
Member since January 2005
Posts: 3,586
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Post by chassroc on Nov 1, 2006 12:48:22 GMT -5
Oops...I voted no on the second question,but then I realize that may not be what Sands expected me to reply to....I think that Sellers should be able to reply so if you could pls change my reply from no to yes
csroc
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AgateChaser
starting to spend too much on rocks
Member since March 2006
Posts: 167
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Post by AgateChaser on Nov 1, 2006 21:19:53 GMT -5
I wish I new this was about the vendor thread before posting. If people want to come on and post flames back and forth it just seems easier to find another thread to read.
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desertdweller
fully equipped rock polisher
Member since August 2006
Posts: 1,803
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Post by desertdweller on Nov 2, 2006 2:17:40 GMT -5
I disagree with you Daniel, I don't see how the general principle of fairness could dampen any discussion or anything else on the RTH Board. To hear only one side of any dispute does nothing more than help me form an opinion about the person or a business that is being discussed. At least if I get to hear both sides of the story, from both parties involved........I get a chance to make my own evaluations and give their differences some thought and consideration. For me, its a learning experience all the way around. I believe there are 2 levels of truth in this situation, the first would be knowing through experience, once you have experienced something, you know it, and no one can usually persuade you otherwise. The second type of truth is gained by reasoning, so instead of physical testing, it is borne out by analysis. Both of these truths have a limited validity but I think they are both superior to opinions and beliefs and I prefer to hear all of the facts whether I know the people involved or not so I can know the truth, even if it is my own.
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Post by deb193 on Nov 2, 2006 12:30:14 GMT -5
I see your point Jamie. I guess it comes down to our personal preference for additional input versus trusted input. And no two situations would be the same anyway. I do agree that I would tend to want to hear the other side in a dispute, or to hear from the seller if they are another active RTH member (for example if anyone ever said anything negative about something they got from you.)
But I wonder if you miss my point that I don't necessarily think there is another side to a members' opinion or judgement about their satisfaction - it is just that and I can take it or leave it based on what I know of them. In this case no allegation is being made and I don't need to hear any defense. I think if folks felt their opinions were going to be challenged, then they might withhold them, and I would be poorer for it. I think everyone agrees that fear of negative retaliation has pretty much undercut the ebay feedback system - lots of folks just wont leave a negative.
Anyway, it is a kinda moot point, because there is no real way to setup or enforce the system I am describing. It is more of an ideal. Just like my other wishes that only members with a minimum number of posts could even post in that particular forum. No ProBoards way to make that work.
Hopefully anyone posting will be as level headed as possible. I think there would be a lot less impetus for anyone to rush here and make a rebuttal if folks said this is what happened to me, or this is how I feel ... instead of saying so and so is bad.
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stefan
Cave Dweller
Member since January 2005
Posts: 14,113
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Post by stefan on Nov 2, 2006 17:41:35 GMT -5
I voted Yes (mostly to even up the vote) But I still believe in free speech- good or bad- Civil- yes- freedom- yes!
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Post by sandsman1 on Nov 3, 2006 22:30:57 GMT -5
I voted Yes (mostly to even up the vote) But I still believe in free speech- good or bad- Civil- yes- freedom- yes! good point Stefan i believe in it too i just hate to see the rule used unjustly---i never really said why i started this poll but i got a pm from a member and it made me start thinkin how i felt when it happened to me with a seller he came hear makin up all kinda lies that i had to keep proving wrong and then he would come up with another i just wanted to know how everyone felt cause i don't think (we) as in all members here should feel uneasy to post the truth for fear of being slammed for it ,, i cant speak for everyone but i don't think our members should have to think twice in there own house (ROCKTUMBLINGHOBBY.COM)-------not like you have to do on ebay, ---- but anyway I'm glad i asked haha i read allot of good points and it made me rethink again on some points but i still feel the same just alittle dif haha if that makes any sense
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desertdweller
fully equipped rock polisher
Member since August 2006
Posts: 1,803
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Post by desertdweller on Nov 3, 2006 22:44:05 GMT -5
And still nobody has offered any kind of help or advice for people like myself, ( because there probably isn't anyone else who has problems figuring out how to use the quote option, etc, etc.) that are mentally challenged!! I'm doomed, I will never be a quoter. Oh sad day!
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Post by sandsman1 on Nov 3, 2006 23:16:17 GMT -5
im sorry jamie i seen that and forgot to reply --- at the top right of every post you make is
quote--modify--delete -------just click it on the post ya wanna quote and you can take out all you want and just leave what you need
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