Here a situation
Last summer (June2017 ) our main Phoenix library flooded!
Killer fine building! About 20 years old.
A monsoon storm broke a 5th story--- water pipe
Flooded out the whole building
Luckily I don’t think that many books were damaged.
Anyway they had to close the library
as they do a major a
Refurbishing
It still hasn’t opened
Maybe this summer
Most likely not till next year.
So the reports are that incompetence corruption was the issue.
Employees at all level knew the pipes were corroded.
No one took action.
Now-- many people have lost their jobs over it.
A month ago they opened up a branch near the main library
To help facilitate lost services
Its really nice,
I was on the elevator this morning with and another older gent
Discussing the situation.
He said: the flooding was due to incompetence.
I said: heard that and that in the last couple years
I had noticed a shift in management
He said: Yes. Workers were gabbing too much.
Well... that was not the problem!! What I experienced in the management shift
was tendency toward to much micromanagement.
As a client you can notice subtle degradation in how
the system works.
The experience of going to the library wasn’t as enjoyable
Not that it was bad it was just more uptight.
Employees were to busy from upper management paper foolishness
that they (the employees) were too busy w/ CYA duties
to be really creative, thoughtful, sensible…
mohs