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Post by rockjunquie on Aug 17, 2021 11:08:05 GMT -5
Due to a discussion in a current thread I went digging for this one, I knew I had written about T-Rocks before. What I did not recall was that I did not name the business at the time. For the sake of posterity I am going to change that, now that I know others have had similar issues. Looking back I regret not doing this when the thread was first created as it may have saved others some aggravation. Thanks for the followup. I never have regrets for airing on the side of fairness to a business while the jury is still out on their performance. After a while it becomes obvious when customer service just isn't their strong suite and other folks should be aware of it. I recently left a "maps" review for a restaurant that is all the rage here in Napa - gently stating that the "Kobe" burgers we both ordered were seriously over cooked. The "chef" responded implying it was our fault and sorry the burgers didn't meet our exacting standards ... now the gloves come off, it's on like donkey kong.
Go get 'em!
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Post by rockjunquie on Aug 17, 2021 11:08:55 GMT -5
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Post by Rockindad on Aug 17, 2021 17:42:05 GMT -5
In the interest of protecting fellow RTH'ers, I think at this point it would be safe to name drop the sob's. Should have listened to you over two years ago! I deserved that.
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Post by jasoninsd on Aug 17, 2021 19:03:25 GMT -5
In the interest of protecting fellow RTH'ers, I think at this point it would be safe to name drop the sob's. Should have listened to you over two years ago! I deserved that.
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