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Post by Bikerrandy on Feb 20, 2008 19:17:05 GMT -5
I called them on the phone the other day to let them know that I haven't received my rock yet (won it almost a month ago), the guy on the phone told me that it may have got mis-placed in the shipping department and that he'd go and look for it. He found it and sent it to me (2nd day air). It's an 8 1/2 pound chunk of fancy jasper from Brazil, beautiful!!! I left positive feedback. As far as I'm concerned, they fulfilled there agreement. I've always had good service from them, and their rocks are so cool! ;D
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Post by captbob on Feb 20, 2008 19:48:14 GMT -5
I've got something of their's on my watch list right now, but the shipping charges on it are pretty high. UPS I think, when they could have used a FRB.
Getting them to combing shipping charges has usually been a hassle.
Always received nice rocks tho...
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SteveHolmes
fully equipped rock polisher
Member since July 2009
Posts: 1,900
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Post by SteveHolmes on Feb 20, 2008 19:48:47 GMT -5
Well alrighty then! Show us some pictures for heck sakes!
Steve
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Post by deb193redux on Feb 20, 2008 20:03:18 GMT -5
Their fancy jasper does look nice. I don;t deal with them because of shipping issues, but I have been tempted to get some of that FJ
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Post by captbob on Feb 20, 2008 20:08:14 GMT -5
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Post by Bikerrandy on Feb 23, 2008 11:38:25 GMT -5
Steve- I'll post pics tonight. I have a few things that I gotta take pics of for posting tonight. Astrogallery shipping is high, but the prices of the rough makes up for it. They don't do flat rate because UPS picks up the packages from the store.
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Post by deb193redux on Feb 23, 2008 17:42:09 GMT -5
Yes, but USPS would too. I think they got a deal on the UPS merchant account that is sweet enought that they are making a good profit on the shipping. They've a right to business any way they please, but I find it disingenuious whenever they make that claim.
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Sabre52
Cave Dweller 
Me and my gal, Rosie
Member since August 2005
Posts: 20,497
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Post by Sabre52 on Feb 23, 2008 22:27:32 GMT -5
Yeah, I like the quality of their material but am put off by the shipping charges too, especially when most the lots would fit handily into a flat rate carton for way less cost. The shipping usually almost doubles the per pound cost of the lot but sometimes the final price is low enough to still make the rough price pretty reasonable. Like others have said, it's their business to run as they please but it's our choice to buy or not and pay extra for shipping too.....Mel
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Post by Bikerrandy on Feb 24, 2008 12:29:59 GMT -5
Usually when I add the cost of the rough with their shipping, it comes out to less than three bucks a pound. I base my bids on this, three bucks a pound is usually as high as I'll go (shipping included), unless it's something that I gotta have. (There's been a few of those too) ;D
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Brent
noticing nice landscape pebbles
Member since June 2007
Posts: 84
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Post by Brent on Feb 24, 2008 23:52:39 GMT -5
The only reason I don't buy from them, is the shipping cost.
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agatemaggot
Cave Dweller
Member since August 2006
Posts: 2,195
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Post by agatemaggot on Mar 16, 2008 10:16:41 GMT -5
Astro Gallery will give you any excuse you want to listen to but the main reason they ship U.P.S. is they get a killer kick back by using U.P.S. only. This info has been discussed about a year ago in this same thread if anyone cares to check it out . We were charged twenty some dollars shipping on an $18.00 item. We won't be doing business with them in the future as one time is enough !!!!!
Harley
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