Post by MyNewHobby on Jul 23, 2009 12:33:20 GMT -5
Hi kids!
In the past 2 weeks, I have been seeing a small fee being assessed on the money you have been sending me for the postage on the leather scrap boxes. I kept thinking maybe it was an oddball thing and would stop.
I contacted PayPal and they were very nice. However, they apparently have a new fee structure and I think for all us that give/auction to each other (non-commercial use) boxes and goodies are affected. These transactions should be processed as "Personal Payments" instead of "Purchase Payments", which are considered for commercial use.
For those of you that process larger payments, you will be charged much more.
This is their response to me in its entirety:
___________________________________________________
Thank you for contacting PayPal, my name is Rachelle and I am happy to
assist you today.
I understand you're wondering why you were charged $0.59 every time you
receive a $10.00 payment. I personally reviewed your transactions and it
shows here that the payments were tagged as a Purchase payment,
specifically for goods. The $0.59 is your receiving fee which is 2.9% +
0.30.
Please be advised that we have recently updated our fees structure.
There are now two different types of payments that can be sent using
PayPal - Purchase Payments and Personal Payments.
* Purchase Payments (Commercial Payments): These are the payments we
traditionally have always offered, where there is a commercial relationship between the sender and the recipient of funds. For example, a person pays for a purchase of an item on eBay.
* Personal Payments: These payments are designed as payments between
individuals for no commercial reasons, i.e. made for the purpose of either your personal, family and/or household affairs. For example, a person living in the US is sending money to his brother to buy their parents a gift.
When using the 'Send Money' tab, customers will be presented with the two different options to send either a Purchase payment or a Personal payment.
As a result of the introduction of this new payment revamp, our fee structure has changed to accommodate these two new payment types.
Fees for Personal Payments are now charged as follows:
* Payment funded with PayPal balance or bank account: PayPal will not charge sender or recipient regardless of their account type
* Payment funded with a debit or credit card: PayPal will apply the normal receiving fees. Therefore, Personal account holders may incur PayPal receiving fees. Please note however that the sender has the option of paying the fees for that payment instead of the recipient
For Purchases/Commercial Payments there will be no changes in the way
fees are charged. The recipient of funds will always be charged the
normal receiving fees (or merchant rates for approved merchants reaching
the minimum volumes).
Note: Personal Payments are applicable to Cross-Border Payment fees. For
further information on PayPal Fees, please consult our fee schedule by
clicking on the 'Fees' link at the bottom of the PayPal homepage.
It is my pleasure to assist you. Thank you for choosing PayPal.
Sincerely,
Rachelle
Consumer Support
PayPal, an eBay Company
Original Message Follows:
------------------------
Form Message
customer subject: Why Am I Being Charged?
customer message: Additional Information: 'I am noticing that all of a
sudden I am being charged a fee $.59 for receiving money.
I am receiving $10.00 as a straight pass through to use the USPS for shipping ($9.85).
The first time I did not get charged ... I am not selling anything.
Thank You
_______________________________________________
In the past 2 weeks, I have been seeing a small fee being assessed on the money you have been sending me for the postage on the leather scrap boxes. I kept thinking maybe it was an oddball thing and would stop.
I contacted PayPal and they were very nice. However, they apparently have a new fee structure and I think for all us that give/auction to each other (non-commercial use) boxes and goodies are affected. These transactions should be processed as "Personal Payments" instead of "Purchase Payments", which are considered for commercial use.
For those of you that process larger payments, you will be charged much more.
This is their response to me in its entirety:
___________________________________________________
Thank you for contacting PayPal, my name is Rachelle and I am happy to
assist you today.
I understand you're wondering why you were charged $0.59 every time you
receive a $10.00 payment. I personally reviewed your transactions and it
shows here that the payments were tagged as a Purchase payment,
specifically for goods. The $0.59 is your receiving fee which is 2.9% +
0.30.
Please be advised that we have recently updated our fees structure.
There are now two different types of payments that can be sent using
PayPal - Purchase Payments and Personal Payments.
* Purchase Payments (Commercial Payments): These are the payments we
traditionally have always offered, where there is a commercial relationship between the sender and the recipient of funds. For example, a person pays for a purchase of an item on eBay.
* Personal Payments: These payments are designed as payments between
individuals for no commercial reasons, i.e. made for the purpose of either your personal, family and/or household affairs. For example, a person living in the US is sending money to his brother to buy their parents a gift.
When using the 'Send Money' tab, customers will be presented with the two different options to send either a Purchase payment or a Personal payment.
As a result of the introduction of this new payment revamp, our fee structure has changed to accommodate these two new payment types.
Fees for Personal Payments are now charged as follows:
* Payment funded with PayPal balance or bank account: PayPal will not charge sender or recipient regardless of their account type
* Payment funded with a debit or credit card: PayPal will apply the normal receiving fees. Therefore, Personal account holders may incur PayPal receiving fees. Please note however that the sender has the option of paying the fees for that payment instead of the recipient
For Purchases/Commercial Payments there will be no changes in the way
fees are charged. The recipient of funds will always be charged the
normal receiving fees (or merchant rates for approved merchants reaching
the minimum volumes).
Note: Personal Payments are applicable to Cross-Border Payment fees. For
further information on PayPal Fees, please consult our fee schedule by
clicking on the 'Fees' link at the bottom of the PayPal homepage.
It is my pleasure to assist you. Thank you for choosing PayPal.
Sincerely,
Rachelle
Consumer Support
PayPal, an eBay Company
Original Message Follows:
------------------------
Form Message
customer subject: Why Am I Being Charged?
customer message: Additional Information: 'I am noticing that all of a
sudden I am being charged a fee $.59 for receiving money.
I am receiving $10.00 as a straight pass through to use the USPS for shipping ($9.85).
The first time I did not get charged ... I am not selling anything.
Thank You
_______________________________________________