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Post by Toad on Oct 5, 2010 22:26:35 GMT -5
Good thoughts, Jo. And also make sure you're available to answer questions/resolve issues when you've sent something. That way the person knows you're working with them to resolve any problem. Appears Troy was just out of pocket...
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Post by sbreed on Oct 5, 2010 22:39:39 GMT -5
You are absolutley correct Jo !!
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adrian65
Cave Dweller
Arch to golden memories and to great friends.
Member since February 2007
Posts: 10,790
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Post by adrian65 on Oct 5, 2010 23:19:35 GMT -5
I always share the tracking number with the person whom I send some box to. This way the person can see anytime where is the box and when to expect it. I do this even if it's not about sold stuff (I don't sell) but for gifts, prizes or swaps. I think sharing the tracking number is a simple gesture which gives confidence to the receiver.
Adrian
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Post by tanyafrench on Oct 6, 2010 3:51:12 GMT -5
Jo, Toad and Adrian, you have all given points that should be practiced by all who ship from one to another, not just on RTH but anywhere. We are respected based on doing what is expected and following up to be sure all is kosher. Thanks for the input and I hope everyone reads this thread. So glad that Tony stepped forward and took ownership to correct this problem. Tanya
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Post by sandsman1 on Oct 21, 2010 18:10:53 GMT -5
way to step up rocks -- thanks for fixing the prob -- sands
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cman
starting to spend too much on rocks
Member since August 2009
Posts: 207
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Post by cman on Oct 21, 2010 18:53:46 GMT -5
Good Job to All for helping!
Cliff
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Post by Hard Rock Cafe on Oct 22, 2010 13:27:50 GMT -5
Maybe the frown in the subject line should be changed to a smiley?
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Post by superioragates on Oct 22, 2010 15:51:40 GMT -5
Just so everyone knows, she has not gotten the stuff....as far as I know. She said she would let me know soon as she did....I will email her to clarify
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rocksndahead
off to a rocking start
Member since October 2010
Posts: 21
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Post by rocksndahead on Oct 22, 2010 19:25:02 GMT -5
Yes, she got her stuff! The boxes were delivered on Oct. 7th!
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Post by superioragates on Oct 22, 2010 19:35:13 GMT -5
OK....well, I had not heard from her, and still haven't, so I apologise. I am kinda stuck in the middle here, and I hate that, but I guess there is nothing I can do about it. If it was made right, then it was, and I am a happy camper. I know she was having a cple day surgeries or something, so that may be why I had not heard from her.
again I apologise. Marie
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rocksndahead
off to a rocking start
Member since October 2010
Posts: 21
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Post by rocksndahead on Oct 22, 2010 19:40:46 GMT -5
We exchanged a couple emails after she recieved them. I told her how sorry I was and she forgave me and said she was happy. Let's just put this all behind us and get on with life.
On a more personal note, Marie, I am sorry for the way this all came about! I pray you can forgive me for being such a jacka$$! You ended up in the middle of a bunch of crap that my forgetful mind caused and for that, I am deeply sorry!
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Post by superioragates on Oct 22, 2010 19:42:36 GMT -5
I have no ill feelings for you Troy, none what-so-ever. It's done, it's over with forgive & forget no biggee Marie
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Post by rockrookie on Oct 22, 2010 21:23:01 GMT -5
Glad that your back , Rocksndahead !! --paul
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Post by jakesrocks on Oct 23, 2010 13:56:40 GMT -5
Guess that means I can put those motors back out in the rock shed. Glad to see a happy and peaceful ending to this.
Don
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Post by NatureNut on Oct 23, 2010 14:25:51 GMT -5
Gotta love those happy endings. Troy, Marie and the rest of ya... you ALL rock! Jo
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rocksndahead
off to a rocking start
Member since October 2010
Posts: 21
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Post by rocksndahead on Oct 23, 2010 16:42:19 GMT -5
Yeah Don, she now has the motor she needs, as well as a dop pot, some preforms and some slabs that I threw in. She said she was gonna join this forum and I hope she does!
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Post by Toad on Oct 24, 2010 10:25:14 GMT -5
Thanks for working it all out, Troy. Thanks for mediating, Marie. Hip, Hip Hooray!
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slabcabber
has rocks in the head
Member since April 2010
Posts: 590
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Post by slabcabber on Oct 24, 2010 18:42:28 GMT -5
Hello all, I just want to say that I have known Troy for a while now, And I am sure all of this had to be a mistake .Because I am sure that he would not do something like this to anyone. And I am so glad you got it all worked out.....
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