unclestu
Cave Dweller
WINNER OF THE FIRST RTH KILLER CAB CONTEST UNCLESTU'S AGUA NUEVA AGATE
Member since April 2011
Posts: 2,298
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Post by unclestu on May 7, 2014 15:49:13 GMT -5
I just ordered some core drills from Otto Frei. When I went to checkout I thought it odd that the shipping would be $10.51 for a few drill bits. However as their prices are said to be very good for the items they sell I thought that as with many sellers they just try to make up for it on the shipping. No big deal. I also ordered some bits with a micro chuck from Foredom at the same time. When the Foredom package arrived yesterday I noticed that the UPS tracking for the Otto order indicated a delivery date of 5/12, a week later than the Foredom order took. So I contacted Otto Frei and questioned why they have such slow shipping. They responded that that is what I selected. In fact when you go to check out with Otto Frei the shipping defaults to UPS ground. It was only after talking to their customer service rep. did I learn that if you click on the USPS logo it will bring up USPS shipping rates instead. There I saw that I could have had the package shipped via Priority small flat rate box for $6.00.
Their system defaults to UPS which takes twice as long to arrive and is almost twice as expensive to ship. When I asked why they default to a shipping method that takes twice the time and is almost twice the price they didn't have an answerer. They just agreed that it did not make sense. They refunded the shipping charge. So be aware when ordering that the default shipping is not always the cheapest and fastest. Who knows maybe they own stock in UPS LOL Stu
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Fossilman
Cave Dweller
Member since January 2009
Posts: 20,709
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Post by Fossilman on May 8, 2014 9:38:53 GMT -5
I dislike UPS,they take forever on shipping and very expensive! I like USPS and always will....Yes it is best to read everything about shipping when ordering online... Glad you received your supplies though....Thumbs up
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