kelley
starting to shine!
Member since March 2005
Posts: 27
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Post by kelley on Mar 14, 2005 23:04:04 GMT -5
I was curious what this vendor was like. We were considering ordering a tumbler from them with the extended warranty. I was surprised, that even though they have a web page, there is no on-line ordering.
Thanks!
Kelley
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stefan
Cave Dweller 
Member since January 2005
Posts: 14,113
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Post by stefan on Mar 15, 2005 11:01:11 GMT -5
That is pretty common- Our company pays way too much money to have a secure online ordering site- Some companies would rather pass the savings on to the customer- especially when you are talking about heavy items- Shipping costs are what kills us rockhounds! Not the shipping from the shop to us but the shipping from the mines to them- so rather than pass on the cost of the security to you (our company charges $2.00 per online order) they would rather you call them so they can give you the real costs and make sure you are getting what you want! We have a lot of customers who will shop our site- then call in the order! That is how I do my webshopping also- I want to talk to a real person when I order stuff! I'm sorry I am babbling!
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kelley
starting to shine!
Member since March 2005
Posts: 27
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Post by kelley on Mar 15, 2005 11:58:20 GMT -5
Thanks for the insight! I really appreciate it.
Kelley
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