stefan
Cave Dweller 
Member since January 2005
Posts: 14,113
|
Post by stefan on Apr 11, 2021 17:14:44 GMT -5
I had purchased a Cabking 6V3. It arrived direct from Reentel very quickly and very safely. Zero issues with it until the GFI plug started to trip constantly (after only 1 week of use). I know a bit about electronics and ran several test on the outlet and everything pointed to a bad GFI plug. I contacted Reentel and asked about a replacement as I dreaded sending the entire unit back for a bad Chinese plug. They agreed 100% and had a new plug to me in just a couple days. I replace the plug and all is good.
|
|
|
|
Post by greig on Apr 11, 2021 18:02:16 GMT -5
Good customer support is worth praising. Glad you got it sorted out
|
|
Tommy
Administrator 
Member since January 2013
Posts: 12,981
|
Post by Tommy on Apr 12, 2021 18:35:12 GMT -5
I have never heard of Reentel until right now. Good to know about their good customer service.
|
|
agatewhisperer
freely admits to licking rocks
Member since May 2020
Posts: 836
|
Post by agatewhisperer on Apr 15, 2021 11:36:19 GMT -5
I've also had a good experience with them. Very responsive and helpful on questions and concerns.
|
|
