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Post by liveoak on Feb 20, 2022 12:12:09 GMT -5
For the life of me I can't figure out how to find the "upload preset" on my free Cloudinary account. I'm starting to wonder if they changed their site to only offer this to paid accounts ?
I read through the tutorials and the screen shots don't have the same info on it that I presently see . Under " settings" there is NO "upload" tab to click on.
Is there any other way to post photos ?
Any advice appreciated.
Thank you,
Patty
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brybry
Cave Dweller 
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Member since October 2021
Posts: 1,221
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Post by brybry on Feb 20, 2022 12:16:31 GMT -5
I use Tapatalk with my phone. My PC hard drive locked up so that's a no go for me.
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Post by hummingbirdstones on Feb 20, 2022 12:45:40 GMT -5
For the life of me I can't figure out how to find the "upload preset" on my free Cloudinary account. I'm starting to wonder if they changed their site to only offer this to paid accounts ?
I read through the tutorials and the screen shots don't have the same info on it that I presently see . Under " settings" there is NO "upload" tab to click on.
Is there any other way to post photos ?
Any advice appreciated.
Thank you,
Patty
Tagging Tommy for you to hopefully help. |
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Tommy
Administrator 
Member since January 2013
Posts: 12,981
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Post by Tommy on Feb 20, 2022 14:17:34 GMT -5
For the life of me I can't figure out how to find the "upload preset" on my free Cloudinary account. I'm starting to wonder if they changed their site to only offer this to paid accounts ? I read through the tutorials and the screen shots don't have the same info on it that I presently see. Under " settings" there is NO "upload" tab to click on. Sorry you're having trouble Patty - what device are you using? On my PC I don't see that anything substantial has changed so I'll just post some screenshots that I just created and see if it helps. From the dashboard, click on the 'gear' icon to enter settings  Click on the upload tab near the top left of the screen  Scroll down to find the upload presets area  |
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Post by mohs on Feb 20, 2022 14:27:56 GMT -5
right on Tommy thought i;d try the snip tool also  this is how my homepage looks probably not much help best and
Welcome To RTH Ed |
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Post by liveoak on Feb 20, 2022 14:41:56 GMT -5
When I click on " settings" the headings on my screen are : Account, Delivery, Security, & Users.
NO upload heading or under any other heading- hence my confusion & figuring they must have changed it for only paid accounts ?
Patty
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Tommy
Administrator
Member since January 2013
Posts: 12,981
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Post by Tommy on Feb 20, 2022 15:44:45 GMT -5
When I click on " settings" the headings on my screen are : Account, Delivery, Security, & Users.
NO upload heading or under any other heading- hence my confusion & figuring they must have changed it for only paid accounts ?
Patty
Hi Patty, I suspect that something in the initial creation of the account didn't quite happen right. I know this is a lot to ask but if you can send me a private message with your Cloudinary login information, email and password, and let me take a look at it I'll see if I can figure it out. Obviously when were finished then you'll want to change your password. |
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Post by amygdule on Feb 20, 2022 15:45:03 GMT -5
liveoak I see this when I login and select Settings 
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Tommy
Administrator
Member since January 2013
Posts: 12,981
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Post by Tommy on Feb 20, 2022 18:06:34 GMT -5
So stay tuned everyone, Patty liveoak and I are still working on it but it's worth quickly noting that she is correct there HAS been a change on the Cloudinary registration page that led to this problem. There is a new "Select a Product" choice and if you pick the wrong one it's a completely different product. This is how it was (from the tutorial)  And this is how it is now:  Once we get her account fixed I will do a test account signup all the way through and check for any other changes that are needed to the tutorial. |
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Tommy
Administrator
Member since January 2013
Posts: 12,981
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Post by Tommy on Feb 23, 2022 12:32:47 GMT -5
All, I have patched the tutorial for now but there are other cosmetic and button location changes that need to be addressed to reduce confusion and I'll do it as soon as I can. Thanks again liveoak for bringing the major new "product" change to our attention. |
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Post by liveoak on Feb 23, 2022 13:51:21 GMT -5
My comment- was thanks for helping me fix it so it works.
Patty
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