nursetumbler
Cave Dweller
Member since February 2022
Posts: 981
|
Post by nursetumbler on Apr 25, 2022 10:51:04 GMT -5
Since we are praising the good, how about one for the uglies. Last year I ordered $130 USD worth of material from Lou at the Mineral Collective. A few weeks had gone by and nothing showed up at my door. I had reached out, apparently the box got held up at customs, no problem. Asked for a refund, he said things were tight on his end and would ship me something new, sure, no problem. Long story short never got anything, messaged him that if he doesn’t respond to my messages that he is in fact dodging me and sure enough, no response, no minerlas, no refund. Just a heads up folks! I have all messages screen shotted and can upload for proof. 2 thumbs down for this clown 🤡 You can call your bank and tell them to stop payment to them. I actually had to do it recently for a different reason. They will get it back.
|
|
|
Post by Rockoonz on Apr 25, 2022 11:45:50 GMT -5
steelheader how did you pay? When was the original purchase? I looked Lou up and discovered that he has a pretty good reputation. With our contacts in common we have quite possibly met. I have dropped him a short message with a friendly helpful tone. Please give it a little time and see if they will resume contact, PM me more detail if you find it important to do so. Understand that my doing this means that no matter what I will be neutral. It may not help at all, but worth a shot.
|
|
steelheader
having dreams about rocks
Member since September 2021
Posts: 50
|
Post by steelheader on Apr 25, 2022 15:35:03 GMT -5
This was about a year ago or so. It was for a mystery box auction he had going on. I had forgot about the whole ordeal but the recent post regarding the Rock Shed had sparked that memory. After conversion it cost me $200 CDN, I think the equivalent of 130$ USD. Thank you for reaching out and helping me, previous posters.
And yes, he seemed to have a great following, regular customers, a great attitude and overall pleasant. It struck me as odd when this happened. It was my first online purchase too 😂 Perhaps he will chime in with his side of the story, or an explanation.
|
|
steelheader
having dreams about rocks
Member since September 2021
Posts: 50
|
Post by steelheader on Apr 25, 2022 15:35:45 GMT -5
Payment was through Paypal. Forgot to add that in.
|
|
|
Post by Rockoonz on Apr 27, 2022 9:39:34 GMT -5
I had no idea it was so long ago. I will need to add to my message to him then, he probably thinks I'm a potential troll.
|
|