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Post by cpdad on May 1, 2007 19:23:23 GMT -5
hers my 2 cents...do not leave a neg yet plenty of time for that.
2nd...file with paypal as SNAD.."signifacantly not as described"...do not claim as "item not received"..because they probably show proof you did receive "the package"...do not let the 45 day limit slip up on you to file...under no circumstances cancel the claim.
3rd...if you used paypal and paid with a credit card...all you have to do is call the credit card company...tell them what happened..and they will refund you...and paypal will go after the seller.
4th...if you didnt fund the payment with a credit card...your screwed...paypal MAY refund your funds...if you win the claim...and there is money in sellers account to refund.
5th...sometimes you can wait until day 89 after the transaction ended...and leave a negative...unless the seller is on his toes to neg you back...sometimes they miss the deadline....this doesnt work a lot of times...but sometimes it does...kev.
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rollingstone
starting to spend too much on rocks
Member since July 2009
Posts: 236
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Post by rollingstone on May 1, 2007 19:33:25 GMT -5
I'm a bit hesitant to suggest a course of action, since I am only seeing your side of the story, and usually there are two sides to a story. But I'll go with what you say here as the whole truth.
Do you use your ebay account for selling or just for buying? If it is for both, then I can see why as a seller you wouldn't want the negative feedback on your account. But if you only use the account for buying, who cares if he leaves you a negative if you leave him one? Is any seller going to reject a bid from you because you have a negative feedback in your history? If that were true, they'd have to reject all bidders who left negative for someone and got negative feedback as a result. I bet you could have dozens of negatives in your profile and it wouldn't matter much if you are only buying. So if you think he deserves a negative feedback, leave him one. If he leaves you one back, who cares? (and I'm pretty sure you have a chance to add a one-line comment to it to explain yourself too.)
Did you pay for the item through Paypal? If so, read section 13 of the Paypal User buyer's agreement. You are almost certainly covered by the buyer protection program. You have 45 days from the date of payment to initiate a dispute in the Paypal Resolution Center, and then you have 20 more days from then to escalate that dispute into a claim. Filing a dispute is likely to trigger some action from the seller, since although he might not care if you breath down his neck, he won't be happy when Paypal comes after him. Just don't let him stall you past the 45 days, or you lose all grounds to a claim.
-Don
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Post by texaswoodie on May 1, 2007 19:33:52 GMT -5
You stated that the seller only had a few negatives. Sometimes sellers can have a 98% positive history and have 1000's of negatives, depending on how many transactions they have had. Don't pay any attention to eBay's percentages. They mean nothing. I saw a seller that had 97% positives and was recieving over 100 negatives per month.
I only deal with people that have 99% or better. And even then I check them out carefully before I bid.
Curt
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Post by akansan on May 1, 2007 19:56:27 GMT -5
 Don't know what to tell you exactly, but I just dug through his feedback. He has an more mutually agreed withdrawn feedbacks then I typically care for in a seller, as well as some questionable positive feedback. And then there's the feedback at the very beginning of his ebay career where it's just question marks. And he responds to the question marks with positive statements.  What's that about? But then, you only dig through the feedback like that when you've been burned. If you consider every mutually agreed feedback withdrawal as possibly a neutral, if not a negative, that brings the count up to 13 possible neutrals or 11 possible negatives. And there's about 20 questionable feedbacks that look to me like someone was helping him bump up his rating. Hindsight and all that. The mutually withdrawn feedback would lead me to expect retaliatory negatives as well. I agree about paypal if it's not too late. It's amazing the speed people respond when they realize they're about to lose money! |
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Post by cpdad on May 1, 2007 20:47:40 GMT -5
if you used a debit card from your checking account...and it has the mastercard or visa logo on it...you are still probably covered for 60 days..sometimes 90 days
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Post by cpdad on May 1, 2007 21:08:58 GMT -5
DO NOT..i hope you didnt....file as item not received....you received a "PACKAGE" from this seller...if they show proof of delivery...you lose...no matter what was in it...kev.
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Post by Toad on May 1, 2007 22:08:59 GMT -5
Sorry you're having a hard time with this. I've bought hundreds of lots on eBay and only had 3 problems. 2 I was completely satisfied with the outcome, the other I was not, but that was my fault for buying sight unseen. I wouldn't hesitate to buy again, but I do screen the sellers very closely on feedback and do not hesitate to bring in paypal or ebay on a dispute. All hindsight stuff. Looks like you're on the right track now.
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Post by NM Stone Supply on May 1, 2007 22:14:57 GMT -5
That's no good. The seller must be crazy to not fix this one. He has 52 items listed now. What a rookie.. Here is a link to his store. Lets see if he will respond when I say I want to buy 5 items from him. I will tell you how long the response takes. stores.ebay.com/Mineral-Show_W0QQsspagenameZL2QQtZkm |
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Post by freeform on May 2, 2007 11:04:31 GMT -5
Ok, in his store header it says this "Our store is owned and operated by many world famous mineral specimen suppliers". This tell me he doesnt have all items he sells on hand. Just the photos. If there are many dealers that pitch into this store. The problem you encounted will continue to happen with this seller. Its a common place tackic amoung drop shippers and "ebay mall" sellers to not respond to an email when they are relying on another person to ship you your items. Also, this tells me its this way becasue though you can save shipping, This seller only notes "we are always happy to combine shipping." But the shipping discount you can set in ebay for combined shipping is not set. only says you will save $3.00 "when you buy additional items from mineralmall!"
That is a different option you can set in your ebay item listing. It is not consider combined shipping as far as i know it.
Im with ya SS, ebay is a drag nowadays. It really is no better than a online pawnshop. Though you are bound to find good deals, the tactics empoled by those init for money, vers those init to move inventory. Will always be a drag. The problem is the good sellers are well know, and their items get bid up over retail in allot of cases. So folks like myself who always have costs in the back of my mind. Tend to just look for driect soruces and not the run of the mill, rockvendor.
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Post by NM Stone Supply on May 2, 2007 22:16:09 GMT -5
Well 1 day and no response to me asking them how much shipping discount they offer..
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Post by rockyraccoon on May 3, 2007 11:28:37 GMT -5
well i think posting it here is probably better than any negative feedback you could leave on ebay.
i hope he follows through and does the right thing but if he doesn't i hope you leave him negative feedback. when i left feedback recently on someone, i had a new option to rate them in 4 areas - item as described, communication, shipping time, and shipping and handling charges. he is failing in all these areas so he deserves a negative.
kim
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Post by NM Stone Supply on May 7, 2007 23:15:47 GMT -5
I asked some questions about buying and they never responded. Must not want much sales.. ? What ever happened with your order? |
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chassroc
Cave Dweller 
Rocks are abundant when you have rocktumblinghobby pals
Member since January 2005
Posts: 3,586
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Post by chassroc on May 10, 2007 8:24:42 GMT -5
Dear Spirit,
You've gotten lots of good advice from knowledgeable buyers and sellers already...let me give a different type of response...I have bought about $2000.00 worth of items through EBAY and PayPal over the last few years. All in all, I am quite satisfied with the experience, BUT NOT 100% satisfied. But then again this is life and there are no guarantees and to expect joy 100% of the time is unrealistic.
If you deal with enough vendors you will get burned; you also get some very good deals along the way. In the long run you're likely to end up ahead so don't get too bummed out by a bad transaction here and there. Remember the good times (and repeat with good vendors). Be realistic and accept some bad too.
Most people I have dealt with are honest and care about their reputation. They give you what you think you would be giving if you are selling. Not all, but most are like that. Some are not; If you are fortunate you will end up with a story that makes for interesting conversation out of the experience.
csroc
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Post by larrywyland3 on May 11, 2007 20:02:23 GMT -5
That is a good advice csroc (everyone's had some good advice and it is interesting that he doesn't respond to emails that are asking to buy) And you are right. I have met some nice people on ebay and learned some things; and some real good deals and a lot fair deals; which is good for everybody; I sometimes feel a bit guilty about getting a really good deal. I have been trying hard not to let this get to me, but it is a hard one. I haven't filed a claim yet. Sometimes in these situations I try and image that the person is really a good person, but something unforseen or out of their control has happened and I should just look on it as an opportunity for me to exercise my Christian Charity and let it go. Someone once held out a glass of water and asked, "how much does this way?" 8 maybe 12 ounces. the reply was not if you keep holding it out there it will get heavier and heavier. If you try and hold it out there all day you wind up in the hospital. He was speaking about stress and grudges. It takes more and more energy to hold onto it; more than it would take to put it down, dump it out or drink it (even if it is like eating crow). I guess that is what I have done here. Can't accept that I got taken and let go. I think I will just let it go; everyone here knows to beware when dealing with this vender. And I am a graduate of the school of hard knocks; so this is just me working toward my graduate degree lol
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Post by lonewolfrockhound on May 19, 2007 9:12:30 GMT -5
Ebay cracks me up. I think it's hilarious that so many folks with a few boxes of junk in the garage get set up with Ebay and call themselves a "business".
If you aren't very careful....you'll get "the business" alright.
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renochris
off to a rocking start
Reno Chris
Member since May 2007
Posts: 9
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Post by renochris on May 19, 2007 14:55:47 GMT -5
The other thing about ebay in the old days was that people were willing to buy stuff at a reasonable discount. Something worth $30 retail could be sold for $15. Today, unless you can offer it the same $30 item for $5 or less, no one will bid. Ebay is building their business model to focus on items selling for $50 and up as they make more money, but the bidders are mostly wanting to buy stuff for $5 and less. This makes for a big squeeze on the sellers in the middle. I have been selling minerals gemstones and jewelry there since 1997 and it gets harder and harder to make money each year. For those interested in buying and selling on ebay, and doing it without risking your money, I did up a set of detailed web pages on avoiding fraud. They contain a lot of information and what you need to know to protect yourself. You can check it out at: nevada-outback-gems.com/ebay_fraud/Encyclopedia_of_fraud.htmChris |
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Post by cpdad on May 19, 2007 22:31:37 GMT -5
hey chris...im sure a nice guy and all....and im glad you became a member here...and i hope you can provide us with some learning...i like your website...lots of nice stuff on it.
but i clicked on your ebay auctions from the other thread....and then your feedback....and it would take an act of congress to get me to bid on 1 of your auctions...i dont want to be to judgemental....but you have some of the worst feed back i have ever seen....maybe you can let the members here know that you are working on those problems....and it wont apply to us here on the RTH...if we decide to bid on 1 of your auctions
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Post by Toad on May 19, 2007 22:51:14 GMT -5
Hmmm? Only 14 feedback in over 8 years...
But maybe I have the wrong renochris
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Post by cpdad on May 19, 2007 23:16:04 GMT -5
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Post by deb193 on May 19, 2007 23:37:28 GMT -5
Feedback I saw was less than 96% and 6 neg in six months. But, with almost 2000 feedbacks, maybe 6 is par. I do think that oflks buying finished jewelry and cut stones looking fo rrock bottom price are going to be dissapointed when they get only what they pay for. On the other hand, some sellers get to 2000 and have 99%+ positive. Hard to know.
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